Custo[M]er Service Rep takes very good care of [F]lustered member

During my Freshman year at Uni, I got a job at a warehouse chain in the area. I’m a hard worker in general, communicate effectively and I’m pretty good under pressure. They made me a CSR which consisted of selling memberships, answering the phone and processing customer returns (always fun). It was a decent job that I kept through the end of my sophomore year of Uni.

There was this girl who worked in the office as a secret shopper. She was cute and took good care of herself. We started hanging out together at work (she was one of my work wives). I wasn’t pursuing her, btw. We both were in relationships at first but I exited mine before this particular day. I was single and pretty much on the hunt for strange/simple/fun.

It was a slow day. As shoppers entered, they need to show their cards to us for entrance. I’m up at the desk by myself momentarily as this woman charges in and heads to our desk. She’s hot. She’s also pissed? Maybe unhappy/determined are better descriptors of her demeanor. As I stated previously, I’m good with people. I calmly approached her asking if I can help in any way.

She immediately asks if there is a way to remover her boyfriend from her membership. I may add that she is not quiet about it at all.

Let me pause here. She’s late 20s so she’s got 5-7 yrs on me. She’s in fabulous shape. Very healthy and very blessed genetically – lovely face, healthy long hair, fab eyes, etc. She’s stunning. Back to our story: she leans forward and presents two of her genetic blessings onto the countertop for maximum viewing. She’s there to make a point. Her point being: boyfriend fucked up and lost all of “this”. She’s not done making points.

As I’m working in our computer system pulling up her record, there’s a little audience of employees watching this from the back office area. Among them, my supervisor (work wife #2) who’s supposed to be at the desk with me, as well as the store manager. As I said, this upset member made a little commotion at the front desk.

My supervisor is maybe a year older than me. Funny girl. Sharp wit. She approaches our desk but leaves me to it. I know she’s there to snoop. Period.

I’m in the system basically killing her membership and creating a new one with her as the lone member. She needs a new card. As I’m taking her picture, she tells me in full voice that she even “swallows” for her guy. I mean this is hilarious. I’m not flustered which I think was her intent tbh. I told her he’s an idiot for blowing it with her.

We get to talking a little and she tells me she returned from a very popular vacation destination. Specifically a remote place where I happen to have family. It’s a destination town in the area so everyone knows my family member’s bar. She freaks when I mention the bar and owner by name. They drank there every night. I mentioned that if she took a look at the different photos on the wall, she likely saw me as a kid. This is such a fluke. Sometimes it’s better to be lucky than good. Her demeanor changed right there.

I need her signature before I laminate her new membership card. She signs then plants a kiss over her signature- perfect lipstick print. When I return the laminated card and wish her a better day, she plants another kiss print onto my hand. The entire employee audience caught that. Secret shopper girl, too. Anyhow, my new, happier customer is off to shop.

My supervisor who heard the whole exchange approaches me and basically told me if I don’t get laid, I’m an idiot (srsly, I loved her). Store manager came up as well. We had a little chat, looked at my hand, shared a chuckle.

My new favorite customer does her thing and pays. The checkout is near the office. There’s the same audience again. She passes my counter then stops at the huge exit door (while I’m fake working at that end of the desk). I glance up and we sort of share a look. I think quickly and ask if she needs help loading her car. A nod and a smile. I turn to my supervisor and tell her I’m taking lunch. I get a look then a smirk. Clock out quickly then exit the store with her.

Obviously, I don’t come back to work. She drives a corvette (not my thing) but it confirms she likes flash. I’m not an idiot. This is a one-time thing. I’m the boy toy to get back at the dumbass bf. I did have a slight concern he’d show up to her place as I wasn’t exactly sure they broke up. It was early afternoon so I figured I was in the clear.

En route to her place, we talked about my Aunt’s bar and her vacation. How she lounged at the beach during the day then they’d walk back up to the bar for drinks and dinner. I shared how I used to visit and live there the entire summer to surf then work as a server/bus boy/dish washer at night. At one point, she grabbed my hand when she noticed I washed her lipstick off, shot me a fake glare then placed my hand on her thigh. My Dad’s advice rang through my ears – Act like you’ve been there. He hadn’t failed me yet.

<So, here’s the obligatory notice that this has gone much longer than anticipated (it’s true!). I feel bad as I felt this was always a dick move. My insomnia has faded and my alarm is due to go off in 3 hrs. I’ll do my best to make a quick turn on the second half.>

Source: reddit.com/r/gonewildstories/comments/kn0xub/customer_service_rep_takes_very_good_care_of